Terms of Service

These terms govern the use of the EDI EXPLAINER platform provided by pörtner consulting, Im Bruch 31, 56414 Hundsangen. The service is directed at businesses, self-employed persons and public bodies; it is not offered to consumers.

EDI EXPLAINER detects the format of structured business documents, validates them against the applicable syntax and structure rules, explains their content and can transform them into other formats. Validation results and explanations are decision support, not legal, tax or certification advice.

• You must provide accurate registration data and keep credentials confidential.
• You are responsible for all activity carried out under your account.
• Accounts may not be shared between organisations.

• Each plan includes a defined number of analyses per calendar month; the free plan includes three.
• Quotas reset at the start of each month and unused volume does not carry over.
• Paid subscriptions renew automatically for the chosen term unless cancelled before the end of the current period.
• All prices are net and exclude statutory VAT unless stated otherwise.

• Do not upload content you are not entitled to process.
• Do not attempt to circumvent quotas, rate limits or access controls.
• Do not use the service to build a competing validation service through automated bulk extraction.

You retain all rights to the documents you upload. You grant us a limited right to process them solely to deliver the service. We do not use your documents to train models and do not disclose them to third parties beyond the processors named in the privacy policy.

We aim for high availability but do not warrant uninterrupted operation on plans without a separate service level agreement. Maintenance windows are announced where reasonably practicable.

We are liable without limitation for intent and gross negligence and for damages arising from injury to life, body or health. In cases of slight negligence we are liable only for breach of a material contractual obligation, and then limited to the foreseeable damage typical for this type of contract. Liability under the German Product Liability Act remains unaffected.

The free plan may be terminated at any time. Paid subscriptions can be cancelled with effect from the end of the current billing period. The right to extraordinary termination for good cause remains unaffected.

German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. Where the customer is a merchant, the place of jurisdiction is the registered seat of the provider. Should individual provisions be invalid, the remainder of the agreement remains in force.